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Sr Product Innovation Analyst in Jersey City, NJ at Verisk Analytics

Date Posted: 4/14/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Other
  • Experience:
    Greater than 15 years
  • Date Posted:
    4/14/2018

Job Description


 

 

Verisk Analytics has an amazing story to tell. In 2016 and 2017, Forbes magazine named Verisk Analytics to its World’s Most Innovative Companies list and to its America’s Best Large Employers list. If you’re looking for a career that transforms, inspires, challenges, and rewards you, then come join us.

At Verisk, you can build a rewarding career with challenging and meaningful work; create a positive, lasting impact on the business; and find the support, coaching, and training you need to advance your career. Our culture of innovation means your ideas on how to improve our business will be heard. As key contributors to our success, our team members enjoy working in a business-casual, collaborative environment that offers state-of-the-art resources, advanced technologies, and an excellent benefits package.

Verisk Analytics is a leading data analytics provider serving customers in insurance, natural resources, and financial services. We’ve been delivering data, analytics, and decision support services to our customers for more than 45 years. At Verisk, you’ll be part of an organization that’s committed to serving the long-term interests of our stakeholders, including the communities where we operate.

ISO ClaimSearch® Solutions group, a product suite of Verisk Insurance Solutions, is looking for a highly-motivated candidate. The position involves proven experience with Client and Product Support.

Title: Senior Product Innovation Analyst

Organizational Unit: ISO Claims Analytics - ClaimSearch Solutions Group

The successful candidate will be part of a Matrix style team environment, fully supporting individual contributions to the collective success of the product offerings. Those seeking autonomy commensurate with experience, skillset and drive will find this a rewarding opportunity.

Responsibilities
  • Responsible for identifying key metrics and employing appropriate tools to develop effective schemes to capture and analyze these metrics
  • Capture, analyze and report product performance statistics to management.
  • Responsible for developing responses to customers’ special metric analyses reports
  • Serves as support liaison between product team, Sales and customer.
  • Works effectively with IS&T, ClaimSearch Operations, Finance, Sales and Customer Service on issue analysis and remediation
  • Produce and Maintain product metrics, reports and trend analyses
  • Recommend potential product and service improvements to management predicated on analysis of customer information and industry activity analyses.
  • Participates in special projects and takes on special assignments.
  • Work with one or more development Scrum teams as necessary to produce user behavior and tracking mechanisms

Requirements
  • Bachelor’s degree required. Math, Business Analytics, or a related discipline preferred
  • 2+ years of experience in product support, product development or customer service role. 
  • Working proficiency working with business intelligence dashboards, web traffic tools (e.g.-Google Analytics) and similar customer behavioral analytic tools
  • Excellent oral and written communication skills.
  • Strong interpersonal and customer service skills.
  • Strong and well developed analytical, process-oriented, evaluative and problem-solving abilities.
  • Proficient working knowledge of Microsoft Office suite and other analytic tools.
  • Ability to work independently with appropriate training and support.
  • Insurance industry or business analyst designations a plus
  • Knowledge of software tools such as Wiki and JIRA a plus.
  • Project Management experience is desirable.
  • Experience in insurance claims, special investigations or equivalent a plus.

We are offering an excellent compensation package that includes short-term cash incentive.  Our competitive benefits package includes full health care options, a 401(k) plan, and generous Paid-Time-Off.

Verisk Analytics is an Equal Opportunity Employer

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