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Researcher I (IntelliCorp) in Farmington Hills, MI at Verisk Analytics

Date Posted: 4/16/2018

Job Snapshot

Job Description


 

Requirements:

 
  • College degree and/or 1-2 years of customer service, background research, or investigative experience.
  • Excellent written and verbal communication.
  • Above average computer skills. Proficient in Microsoft Office, Internet and web based applications.
  • Organized and detail oriented with a high quality approach to duties in a consistently demanding environment.
  • communicate with business clients regarding the needs they have for background screening and the information we reuire to become a client.
  • ability to work with prospective customers in order to qualify them for screening services (eg obtaining business licenses)
  • verify information obtained from customers is accurate and valid.
 
Responsibilities
  • Accurate processing of client on boarding information.
  • Responsible for organization and updating of individual account information for product set up and modification.
  • Ability to follow an assortment of policies and procedures as they pertain to the different types of individual client expectations.
  • Facilitate timely and professional written and verbal communication between clients and external vendors and agencies.
  • A clear understanding of applicable legislation. Basic FCRA Certification a plus.
  • Problem analysis and problem solving.

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