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QA & Testing Analyst I in Denver, CO at Verisk Analytics

Date Posted: 4/15/2018

Job Snapshot

Job Description


Job Title: Quality Assurance Analyst

Role and Responsibilities

Service Software, part of the Verisk/Xactware family, is the leading software provider of restoration job management, home builder service/warranty management, industrial inspection, and work order management software. We are seeking a professional, dynamic and proactive Quality Assurance Analyst to join our team.

The Quality Assurance Analyst will work with the Quality Assurance Lead and participate in the software development lifecycle to review and/or create business and technical requirements, work with developers to test applications, troubleshoot issues and problems, document test results and bugs, and communicate effectively across the development/support/management teams. The successful candidate will be self-motivated, require minimal supervision, and be responsible for the quality and timeliness of their own work.

Main Duties:
  • Participates in Scrum Activities on a scrum team.
  • Reviews requirements (User Stories) and implements testing strategies to test requirements.
  • Troubleshoot issues/problems and communicates them effectively to the team. (Bug Tracking)
  • Work with support/internal users/customers to troubleshoot and resolve issues.
  • Document testing results and issues as required.
  • Participates in special projects and performs other duties as required.

Qualifications and Education Requirements

Education:  Bachelor’s degree, in Computer Science, or similar degree, or 1 year software industry experience.

Knowledge:  Software Development Lifecycle. Agile methodologies. Database knowledge and SQL syntax. Troubleshooting skills. 

Experience:  Minimum of 1 year of software development lifecycle and SQL query experience.

Preferred Skills:
  • Effective time and resource management skills with ability to assign, train and monitor work.
  • Excellent communication skills (both written and verbal), decision making, human relations, presentation, and organization skills.
  • Ability to resolve complex problems and questions on function and usage of products and services.
  • Ability to professionally handle and resolve stressful situations will be required. 
  • Experienced with Microsoft based products (Outlook, Word, Excel, Microsoft SQL Server, TFS, and Visual Studio).
  • Scripting experience with SQL server preferred.
  • Experience with supporting mobile devices such as tablets and phones.
  • Commitment to excellence in customer service and doing the right thing in a dynamic environment with multiple and rapidly changing priorities.
  • Exceptional business and technical listening, oral, and written skills required.
  • Strong analysis, design, problem solving and process management skills required.
  • In-depth understanding of software development/engineering methodology in development, production and testing environments and associated documentation required.
  • Understanding of multi-tier client/server environments, graphical user interfaces (GUI), and object oriented analysis/design and tools required.
  • Working knowledge of infrastructure including middleware, network, and server
  • Strong analytical skills.
  • Working in an Agile environment a plus


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